Product Reviews For: Blue Katy Perry Wig

3 Reviews
Overall Rating:

Reviewer: Do not buy from Costume Kingdom (this user has purchased this item)
Rating:
November 15, 2010
Quality: 5
Cool Factor: 6
Costume Purchasing Experience: 1
Your Age: 36-45
The wig is find-decent quality. But, do NOT use Costume Kingdom. I bought two wigs on Tuesday, Oct. 19, 2010 at 9:30 a.m. PST and paid $15.95 for 2-day shipping because we had a party to attend that Friday. My confirmation e-mail said "Overnight and 2nd Day Air orders placed before 3PM PST will ship the same day." That meant, I should have received my order on Thursday, Oct. 21, or Friday, Oct. 22 AT THE LATEST! When I didn't receive the shipment by Saturday (had to attend the party in different costumes), I e-mailed info@costumekingdom.com and got no response. I then called the 1-800 number and the 818 number. Despite the web site claiming that they kept Saturday customer service hours during October, the phone rang and rang and rang. Not even a voice mail! I got an automatic e-mail later that night saying the order had JUST shipped on Oct. 23--FOUR DAYS after I placed the order. On Monday, Oct. 25, I called the two phone numbers again, and again, no answer. Guess when I received the shipment?? Wednesday, Oct. 27! Not even 2 days after it shipped four days late. I spent the next week calling and e-mailing to no avail. So when I got the survey in my e-mail to ask me about my CostumeKingdom.com experience, I was more than eager to give my feedback. But when I clicked on the link, the message said: "Could not be found." How appropriate! Thankfully, I paid with my AMEX and American Express opened a query into the charge and refunded my money. If CostumeKingdom doesn't want to answer my e-mails and calls, then maybe it will call Amex back now that it has taken off the charge. Never again!

Reviewer: akwellman (this user has purchased this item)
Rating:
November 4, 2010
Quality: 7
Cool Factor: 9
Costume Purchasing Experience: 5+
Your Age: 26-35
awesome deal! Wig was exactly what was shown on website, and for a great price! It shipped in fairly good time too. Wasn't the best quality wig and didn't stay in place on my head too well, but for the low price I paid I got more than expected. Very happy with my first shopping experience with Costume Kingdom!

Reviewer: acl (this user has purchased this item)
Rating:
November 4, 2010
Quality: 10
Cool Factor: 10
Costume Purchasing Experience: 5+
Your Age: 26-35
Great wig. Came quickly in the mail.